How can I contact Metropolitan Life?

You can contact the brand by phone (0860 724 724), via email clientcare@metropolitan.co.za, or at the following address: Parc du Cap Complex Mispel Road Bellville, Cape Town

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Metropolitan Life | Complaints Book

Brand's performance

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/100

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Satisfaction Index over the past 12 months.

Category ranking

Insurance Companies

1 Pineapple Insurance 10

2 Bidvest Insurance 1.5

3 Old Mutual 1.5

...

Metropolitan LifeN/A

0860 724 724
Parc du Cap Complex
Mispel Road
Bellville, Cape Town
[email protected]

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Metropolitan Life - Unauthorized deductions

An amount of R598. 00 was first deducted from my account on the 24 June 2023 by metropolitan. I then phoned Metropolitan customer care to inform them about the money taken from my account without my concernt and explained that I did not have a policy…

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Metropolitan Life - Unauthorized deductions

An amount of R598. 00 was first deducted from my account on the 24 June 2023 by…

No resolution

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