Metrofibre
Metrofibre
Mobile and Fixed Telecommunications
Brand's performance
30.0
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
33.3%
Average Response Time
6.7%
Solution Rate
33.3%
Average Ratings
60%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Mweb 17.3
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Metrofibre - 2 weeks without wifi

Resolved
6/10
Joyce Mdlozini
Joyce Mdlozini filed the complaint
28 September 2023
I am without internet for 2 weeks. Reported with vodacom and have not been assisted. The reference number it is SR230925-486376. I am not prepared to pay for the two weeks
Incident date: 28 September 2023
Joyce Mdlozini
Joyce Mdlozini rated the brand
27 October 2023

It is down again from today

This complaint was considered resolved.
Complaint #374823
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