Is the brand McDonalds trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Restaurants - Fast Food
1 KFC 15.7
2 Fishaways 12.3
3 Pizza Hut 10
...
McDonalds10
Eating and Dining
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McDonalds - Mcdonald's staff

No resolution
Yusrah
Yusrah filed the complaint
26 December 2023
Hi

I am very disappointed with McDonald's in canal walk, I order there on a daily and today I just received unpleasant service. The cashier Zimi Ncwana refused to assist me as I always buy at the till, because the machine doesn't always allow me to make the changes I make every time. I am a regular customer, but no thank you I cannot support a company with such rude staff as the manager even refused to hear my side of the story.

I hope and wish that McDonald's can start having better staff
Incident date: 26 December 2023
This complaint has been considered as not resolved.
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