Makro
Makro
Supermarkets - Large Retail
Brand's performance
17.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.2%
Average Response Time
2.9%
Solution Rate
16.7%
Average Ratings
36.7%
Customer Retention Rate
22.2%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 35.5
2 Shoprite 32.5
3 Woolworths 25
...
Makro17.8
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Makro - Refund

No resolution
Khanyie
Khanyie filed the complaint
14 September 2022
Bought Online and till to date no communication,I’ve asked for my refund still no one bothers to refund me,I’ve sent countless emails still no respond, posted on their social media and Hellopeter they just play dead on me with my Money. I want my money since it seems they can’t deliver my Order.
Incident date: 14 September 2022
This complaint has been considered as not resolved.
Complaint #181022
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