Makro
Makro
Supermarkets - Large Retail
Brand's performance
23.3
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
22.7%
Average Response Time
4.1%
Solution Rate
22.7%
Average Ratings
38.3%
Customer Retention Rate
33.3%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 37.5
2 Woolworths 25
3 Makro 23.3
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Makro - Laptop

No resolution
Barbara Schutte
Barbara Schutte filed the complaint
19 January 2024
I ordered a laptop from makro in stock..now there is no stock. Makro lied on hello peter. Said parcel was handed to couriers. Need laptop for studies by monday. No response from Makro
Incident date: 19 January 2024
This complaint has been considered as not resolved.
Complaint #452324
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