Makro
Makro
Supermarkets - Large Retail
Brand's performance
15.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.7%
Average Response Time
5%
Solution Rate
11.5%
Average Ratings
30%
Customer Retention Rate
37.5%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Game 23
3 Pick n Pay 20.7
...
Makro15.8
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Makro - I am waiting now 3 month for my refund money

Awaiting reply
Armand Van Jaarsveld
Armand Jaarsveld filed the complaint
14 September 2024
We have buy staff at Makro 3 month back and we have not get the staff and we have been at Makro and no one can tell me way the cancel the order or pay back my refund and I am now phone 5 time a day to ask what happing
Makro Silverlake
Incident date: 14 September 2024
Armand Van Jaarsveld
Armand Jaarsveld is awaiting for brand response
Complaint #522024
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