Makro
Makro
Supermarkets - Large Retail
Brand's performance
17.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.2%
Average Response Time
2.9%
Solution Rate
16.7%
Average Ratings
36.7%
Customer Retention Rate
22.2%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 35.5
2 Shoprite 32.5
3 Woolworths 25
...
Makro17.8
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Makro - False advertising at makro

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long west
long west filed the complaint
19 November 2024
False advertising at Makro. They advertise KINDLE branded covers but the real thing received is either GENERIC or branded COBAK. When I contacted them about it, they tellme: send the FSN ID or we can't help you. What is an FSN ID?!?
The product is either **** or falsely advertised. How can this happen in 2024?
Incident date: 19 November 2024
long west
long west is awaiting for brand response
Complaint #547324
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