Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
100%
Customer Retention Rate
100%
Lewis Stores

Lewis Furniture - Very terrible service from online application to consultant in store

No resolution
Rebecca Lenkoane
Rebecca Lenkoane filed the complaint
6 December 2022
I made an online application got a call from siza in West Street who did not even clarify anything to me and called pinetown and Musa also said he will send me A WhatsApp with email addressess and things i should send. Your service is so pour and once they need to reach target they start calling you non stop after neglecting us. Even Lewis has a pour service because they should send me feedback about my online application feedback before asking useless consultants to call us
Incident date: 6 December 2022
Lewis Furniture
8 December 2022
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.

Our reference number is: 789120
This complaint has been considered as not resolved.
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