Lewis Furniture Logo
Lewis Furniture
Furniture and Decor - Large Retail
Complain
Furniture and Decor - Large Retail 61.3 thousand views
Complain
Complaints About Compare
Is the brand Lewis Furniture trustworthy?
Unsatisfactory
13.3
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
29.2%
Average Response Time
12.5%
Solution Rate
4.2%
Average Ratings
31.7%
Customer Retention Rate
16.7%
Category ranking
Furniture and Decor - Large Retail
1 Essops 38
2 Clearance Warehouse 31.5
3 Decofurn 16
...
Lewis Furniture13.3
Lewis Stores

Lewis Furniture - Lewis store

No resolution
Derick
Derick filed the complaint
21 January 2025
My wife called lewis on Saterday to complain that the waching machine dont want to rinse and spin and she had been in contact to Andrew of Lewis store still today they did not come and collect or send someone to check on the problem..

What to do now we washing with our hands while there is a broken washing mashine here........
Incident date: 21 January 2025
This complaint has been considered as not resolved.
Complaint #558525
343 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Elizma Cupido
Elizma Cupido
1 July 2024
Lewis Furniture - Faulty bed

I am unhappy about a bed buying from you guys. Head office always say we will be…

No resolution
ThembaT
ThembaT
4 March 2024
Lewis Furniture - Poor service

I will never visit Balfour Lewis after receiving poor service from Nompumelelo Khumalo…

No resolution
Itumeleng
Itumeleng
19 January 2024
Lewis Furniture - Poor service

I've been calling the Lewis Soshanguve store to as for a settlement letter so I…

No resolution