Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
50%
Average Response Time
50%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Lewis Stores

Lewis Furniture - Lewis furniture store

No resolution
Dirk
Dirk filed the complaint
28 October 2020
I bought a few furniture items from Lewis Furniture store in Pretoria North since day one i had a problem with a broken base and a defective washing machine not even 5 days later. Ive laid complaints on a daily basis to tell them that Im not happy and i want the items to be exchanged but was told that it would be repaired by technicians. Im paying alot of money for new goods why do i have to be happy with broken goods and they are sold at high prices but deliver goods that are defective.
Incident date: 28 October 2020
This complaint has been considered as not resolved.
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