Is the brand Lewis Furniture trustworthy?
Weak
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
100%
Customer Retention Rate
100%
Lewis Stores
Is the brand Lewis Furniture trustworthy?
Weak
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
100%
Customer Retention Rate
100%

What are consumers saying about the brand Lewis Furniture?

The brand Lewis Furniture (Lewis Stores) has been on Complaints Book since 2020, under the category Furniture and Decor - Large Retail.

Brand presence 29-10-2020
No. of complaints 24
Reach 59.8 thousand

The brand Lewis Furniture has verified its profile on Complaints Book on 28-06-2021. This means it can reply to complaints, view profile details of consumers who interacted with the brand, request satisfaction ratings, among other actions.

It has a Satisfaction Index of 25.0 out of 100, considered Weak, based on consumer evaluations.

Regarding the main satisfaction indicators, on average, the brand Lewis Furniture responds to consumers in 0 days and resolves 0 out of every 10 complaints. Consumers rate the brand Lewis Furniture with a score of 10 out of 10 and 10 out of 10 say they would do business again with the brand.

Awards and distinctions for the brand Lewis Furniture

On Complaints Book, there are three distinctions available: Brand of the Month, Recommended Brand badge, and Recommended Brand award.

Currently, the brand Lewis Furniture has no distinctions on the platform.

How to contact the brand Lewis Furniture?

You can contact the brand by phone (0800228444), via email [email protected], or at the following address: 53a Victoria Road, Woodstock, Cape Town

Reputation History of the brand Lewis Furniture

See the reputation history of the brand Lewis Furniture, its Satisfaction Index and key indicators regarding its relationship with consumers.

Satisfaction Index Evolution in the last 12 months

How is the Satisfaction Index of the brand Lewis Furniture calculated?

Currently, the brand Lewis Furniture has a Satisfaction Index of 25.0 out of 100.

This score is based on several indicators reflecting the brand’s performance in handling complaints and providing customer support on the platform:

  • Response rate: 0%
  • Average response time: 0%
  • Resolution rate: 0%
  • Average rating: 100%
  • Retention rate: 100%

These indicators offer an overall view of how Lewis Furniture responds to and supports its consumers on Complaints Book.

What is a brand’s Satisfaction Index on Complaints Book?

The Satisfaction Index objectively expresses the performance of the brand Lewis Furniture on Complaints Book, based on consumer interactions through complaints.

Good brand performance improves the Satisfaction Index.

How can I ensure this information is reliable?

The reliability of the Satisfaction Index is a top concern for us. We ensure maximum transparency and security by recording this information openly.

Below is the record history of this information.

Date SI
Thursday, 12 June 2025 - 09:35 25
Wednesday, 11 June 2025 - 17:30 25
Wednesday, 11 June 2025 - 01:25 25
Tuesday, 10 June 2025 - 09:20 25
Monday, 09 June 2025 - 17:15 25
Monday, 09 June 2025 - 01:10 25
Sunday, 08 June 2025 - 09:05 25
Saturday, 07 June 2025 - 17:00 25
Saturday, 07 June 2025 - 00:55 25
Friday, 06 June 2025 - 08:50 25