Received the Statement. M17787600 and M17301812 Checked with Medical Aid, Lancet used incorrect ICD-10 codes as well as group blood tests, this has been ongoing since November 2023 up to date.
Phoned weekly to follow up. Drs rooms also gave advice on Account submitted to Medical Aid. The information the Medical Aid has and the information Lancet has do not match. According to the Medical Aid the 21/11/23 account was paid in full. Lancet disagrees, they say there is a balance of R2507.40. I cannot keep on phoning and dont get any joy from Lancet staff.
This complaint has a private attachment.
Incident date: 26 March 2024
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