Brand's performance
10.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
5.9%
Average Response Time
1.2%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Eating and Dining
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KFC - No chicken

No resolution
karen
karen filed the complaint
30 December 2022
I first wanted to buy online but was notified that the online portal is not working. Then decided to drive to KFC. Stood in the que and waited my turn. When I got to the front I was told that the KFC does not have chicken. I mean this is a restaurant that makes a living selling fried chicken and now there is no chicken. What the hell are they selling then? I then drove to the KFC in the mall, stood in the que and when I got to the front got the same story. No chicken. This is pathetic really pathetic.
Incident date: 30 December 2022
This complaint has been considered as not resolved.
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