Brand's performance
8.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.9%
Average Response Time
1.4%
Solution Rate
7.1%
Average Ratings
23.3%
Customer Retention Rate
0%
Category ranking
Eating and Dining
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KFC - Nigel branches

No resolution
Alta Aspeling
Alta Aspeling filed the complaint
11 November 2023
Good evening to whom it may concern,

We have a problem with the 2 KFC in Nigel, according to the staff they don't have ice-cream. The problem is that they never do. We drive all the way for it and they never have.

Kind regards
Alta Aspeling
Incident date: 11 November 2023
This complaint has been considered as not resolved.
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