Brand's performance
14.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
1.5%
Solution Rate
7.7%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Eating and Dining
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KFC - Inappropriate people skills

No resolution
Katemolf
Katemolf filed the complaint
1 April 2023
KFC Sun Village really showed me that they lack people skills. I decided to go to the restaurant together something to eat and a lady working there decided to kick me out while I was about to order, and so I heard that some students went there and caused chaos but for her to kick me out the way she did? She did not even say hello or anything, I was literally about to order. The disrespect the KFC Sun Village workers have? It's really beyond the word disrespect. I have lost hope in KFC Sun Village. I am deeply hurt by this as I am what a person may call a loyal customer but keh my loyalty today has ended.
Incident date: 1 April 2023
This complaint has been considered as not resolved.
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