KFC
KFC
Restaurants - Fast Food
Brand's performance
15.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
1.7%
Solution Rate
9.1%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Restaurants - Fast Food
1 KFC 15.6
2 Fishaways 13.7
3 Nando's 11.5
Eating and Dining
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KFC - Delivery was not fulfilled and the driver did not bring our ordered food in time

No resolution
Duze Wilfred Mbele
Duze Mbele filed the complaint
8 October 2023
KFC Packaged food driver was not there to deliver the food in time.
Incident date: 8 October 2023
This complaint has been considered as not resolved.
Complaint #390723
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