Brand's performance
8.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.9%
Average Response Time
1.4%
Solution Rate
7.1%
Average Ratings
23.3%
Customer Retention Rate
0%
Category ranking
Eating and Dining
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KFC - Cold late delivery with no complimentary meal

No resolution
2/10
Portia
Portia filed the complaint
12 October 2023
They failed to deliver my order in time. It arrived late with no complimentary meal. We received the order two hours later.
Incident date: 12 October 2023
Portia
Portia rated the brand
25 December 2023

They don't value their customers.

This complaint has been considered as not resolved.
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