Brand's performance
15.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
1.7%
Solution Rate
9.1%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Eating and Dining
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KFC - Card payment tripled

Resolved
1/10
Sphe
Sphe filed the complaint
4 August 2023
Yes, you debited my account three times and said nothing afyer a couple of emails sent.

My lawyer will be handling a fraudulent case against KFC. Who gave you the right to debit me multiple timea?

That's fraudulent!
Incident date: 2 August 2023
Sphe
Sphe rated the brand
18 August 2023

I raised a dispute with my bank. No one from Uber eats helped me.

This complaint was considered resolved.
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