KFC
KFC
Restaurants - Fast Food
Brand's performance
13.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
5.9%
Average Response Time
1.2%
Solution Rate
6.3%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Restaurants - Fast Food
1 KFC 13.9
2 Fishaways 12.8
3 Nando's 11.5
Eating and Dining
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KFC - Bad service

No resolution
Sandra
Sandra filed the complaint
19 April 2024
KFC located at Alice, Catherine Street service is bad. When you have placed an order you have to wait approximately 2 hours to get your order. The stuff working there are rude and do not attend to people on time.
Incident date: 17 April 2024
This complaint has been considered as not resolved.
Complaint #478624
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