Brand's performance
8.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.9%
Average Response Time
1.4%
Solution Rate
7.1%
Average Ratings
23.3%
Customer Retention Rate
0%
Category ranking
Eating and Dining
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KFC - Bad service

Awaiting reply
Sandra
Sandra filed the complaint
19 April 2024
KFC located at Alice, Catherine Street service is bad. When you have placed an order you have to wait approximately 2 hours to get your order. The stuff working there are rude and do not attend to people on time.
Incident date: 17 April 2024
Sandra
Sandra is awaiting for brand response
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