How can I contact Kaelo?

You can contact the brand by phone (0861 493 587) or via the following email kaelogap@kaelo.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Kaelo | Complaints Book

Brand's performance

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/100

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Satisfaction Index over the past 12 months.

Category ranking

Insurance Companies

1 Pineapple Insurance 10

2 Bidvest Insurance 1.5

3 Old Mutual 1.5

...

KaeloN/A

Kaelo Risk (Pty) Ltd

0861 493 587
[email protected]

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Nita Maharaj

Featured

Kaelo - Terrible after-sales & payout

It has been a nightmare dealing Kaelo .. I took a Gap cover via Sanlam from Kaelo & the Centriq Team It’s been a month and numerous calls, emails, promises and no resolution to date. This was a simple case of claiming for a hospital visit.. Agents call…

Resolved

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Nita Maharaj

They have to many issues with their system which they blame a lot and also human…

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Nita Maharaj

29 September 2023

Kaelo - Terrible after-sales & payout