Brand's performance
2.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
13.3%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Mr Price 14.7
3 Markhams 10.1
...
Jet2
Is this your company? Click here

Jet - Refund

No resolution
Nokubonga
Nokubonga filed the complaint
11 February 2022
i bought white school shirts at jet khayelitsha mall cape town and the size i wanted to change and i asked my sister to take them back she took them with the receipt she was told they need the EFT slip since i bought with my card the wanna do a refund back to my card which i don't understand and they refused to refund those shirts i am stuck with those shirts and i understand that a refund can be done back in cash no need for card please assist as this service was very bad very bad

thank you
Incident date: 8 February 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.