Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Jet10
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Jet - Refund

No resolution
Nokubonga
Nokubonga filed the complaint
11 February 2022
i bought white school shirts at jet khayelitsha mall cape town and the size i wanted to change and i asked my sister to take them back she took them with the receipt she was told they need the EFT slip since i bought with my card the wanna do a refund back to my card which i don't understand and they refused to refund those shirts i am stuck with those shirts and i understand that a refund can be done back in cash no need for card please assist as this service was very bad very bad

thank you
Incident date: 8 February 2022
This complaint has been considered as not resolved.
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