Intercity Xpress
Intercity Xpress
Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Passenger Road Transport
1 Greyhound 10.2
3 Uber 10
...
Intercity Xpress3
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Intercity Xpress - Refund

No resolution
1/10
Chris Bodla
Chris Bodla filed the complaint
8 April 2024
Bought 3 tickets from Grahamstown to Johannesburg due to certain reasons I canceled the tickets and I got communication that they gave been cancelled and I will my refund in 21-30 working days. But it's over 2 months now been waiting for that refund from the 1st of February 2024
Incident date: 8 April 2024
Chris Bodla
Chris Bodla rated the brand
27 May 2024

Lacking professionalism (like drpomg aphone while you are busy explaining)

This complaint has been considered as not resolved.
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