Intercity Xpress
Intercity Xpress
Passenger Road Transport
Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Passenger Road Transport
1 Greyhound 10.2
2 Eldo Coaches 10
3 Uber 10
...
Intercity Xpress3
Is this your company? Click here

Intercity Xpress - Refund

No resolution
1/10
Chris Bodla
Chris Bodla filed the complaint
8 April 2024
Bought 3 tickets from Grahamstown to Johannesburg due to certain reasons I canceled the tickets and I got communication that they gave been cancelled and I will my refund in 21-30 working days. But it's over 2 months now been waiting for that refund from the 1st of February 2024
Incident date: 8 April 2024
Chris Bodla
Chris Bodla rated the brand
27 May 2024

Lacking professionalism (like drpomg aphone while you are busy explaining)

This complaint has been considered as not resolved.
Complaint #475324
373 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Amanda
Amanda
27 November 2024
Intercity Xpress - Refund for ticket cancellation

I cancelled a ticket on the 4th of November , a ticket from Johannesburg to matatiele…

Awaiting reply
Mr M
Mr M
27 October 2024
Intercity Xpress - Intercity completely ignorant over consumer issues!

1. The boarding at Midrand was over 20minutes late and no one had any update. Even…

Awaiting reply
Nonkululeko
Nonkululeko
9 October 2024
Intercity Xpress - Bus drivers

I have orderd intercity but it has a toilet and a heater that why i always order…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.