Intercity Xpress - Non compliance and poor services

No resolution

Moleboheng Letabula filed the complaint

26 September 2021

Well I booked a ticket for intercity to Matatiele from Johannesburg.On the ticket it was written that the bus will depart from 18h30 but there was no compliance and poor service delivery as we waited up to 19h35 for this bus and they did not give us explanation for being late. Please let your employees to always be on time and schedule.

Incident date: 26 September 2021

This complaint has been considered as not resolved.

Complaint #49621

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