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Intercity Xpress
Passenger Road Transport
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Passenger Road Transport 58.2 thousand views Average response time is over 15 days
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Is the brand Intercity Xpress trustworthy?
Unsatisfactory
12.7
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
0%
Solution Rate
11.1%
Average Ratings
40%
Customer Retention Rate
0%
Category ranking
Passenger Road Transport
1 Intercity Xpress 12.7
2 Greyhound 10.2
3 Eldo Coaches 10
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Intercity Xpress - Late arrival of the bus

No resolution
4/10
Zandile Nosilela
Zandile Nosilela filed the complaint
18 September 2024
How can a bus booked to fetch my family at 14:55 now it is 16:00 it has not arrived. I regret why i have booked this bus at the first place and i Promise i will never ever again
Incident date: 18 September 2024
Zandile Nosilela
Zandile Nosilela rated the brand
19 November 2024

Unproffesional and not punctual

This complaint has been considered as not resolved.
Complaint #523024
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