Intercity Xpress
Intercity Xpress
Passenger Road Transport
Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Passenger Road Transport
1 Greyhound 10.2
2 Eldo Coaches 10
3 Uber 10
...
Intercity Xpress3
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Intercity Xpress - Late arrival of the bus

No resolution
4/10
Zandile Nosilela
Zandile Nosilela filed the complaint
18 September 2024
How can a bus booked to fetch my family at 14:55 now it is 16:00 it has not arrived. I regret why i have booked this bus at the first place and i Promise i will never ever again
Incident date: 18 September 2024
Zandile Nosilela
Zandile Nosilela rated the brand
19 November 2024

Unproffesional and not punctual

This complaint has been considered as not resolved.
Complaint #523024
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