Intercity Xpress
Intercity Xpress
Passenger Road Transport
Brand's performance
13.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
40%
Customer Retention Rate
0%
Category ranking
Passenger Road Transport
1 Intercity Xpress 13.4
2 Intercape 13.3
3 Greyhound 10.2
Is this your company? Click here

Intercity Xpress - Driver refuse to switch on aircon almost died and inspecter didn't attend the matter

No resolution
1/10
Angel
Angel filed the complaint
25 November 2023
The bus doesn't have windows and the driver refuse to open Aircon wen we ask inspector he didn't attend the matter
Incident date: 25 November 2023
Angel
Angel rated the brand
20 January 2024

Useful

This complaint has been considered as not resolved.
Complaint #425923
465 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Bonita
Bonita
28 April 2025
Intercity Xpress - Very bad service and conditioning of bus

On the 23rd April 2025 we used intercity bus to travel from Amanzimtoti to Pretoria…

Awaiting reply
Linomtha
Linomtha
4 April 2025
Intercity Xpress - Unhygienic

There are cockroaches in the bus. This shows how unhygienic the buses are.

No resolution
Tarryn-Lee Smith
Tarryn-Lee Smith
17 December 2024
Intercity Xpress - Terrible service and experience

Morning, I am absolutely shocked at the experience and service of my trip from Margate…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.