Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

40%

Customer Retention Rate

33.3%

Category ranking

Passenger Road Transport

1 Intercity Xpress 12

2 Greyhound 10.2

3 City to City 10

...

Intercape9.3

(0) 21 380 4400
[email protected]

Is this your company? Click here

Intercape - Service very bad

Nandipa Gabani filed the complaint

10 October 2021

The bus was late and now it has a technical problem we are stuck in the middle of nowhere when we arrived at King Williams town we were transfered to another bus which is not fair and tomorrow we are going to work this is a disaster and a poor service and there no toilets either Intercape its just holding a name it is no longer comfortable this is madness

Incident date: 10 October 2021

This complaint has been considered as not resolved.

Comments

This complaint has no comments yet.

To leave your comment you must sign in.

Similar complaints

Intercape - Mainliner bus from butterworth to cpt never pitched after 4 hours at the bus top

I have been waiting for Intercape Mainliner bus from 2pm with expected arrival of…

16 September 2024

Intercape - Suffocating because of smell

We are suffocating in the bus the bus is smelling, we literally cannot breathe

5 September 2024

Intercape - To compliment

On Thursday, the 29th, I was traveling from Cape Town to Johannesburg. The Intercape…