Intercape
Intercape
Passenger Road Transport
Brand's performance
9.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
40%
Customer Retention Rate
33.3%
Category ranking
Passenger Road Transport
1 Greyhound 10.2
2 Eldo Coaches 10
3 Uber 10
...
Intercape9.3
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Intercape - Miscommunication

No resolution
Qhamani
Qhamani filed the complaint
12 July 2021
Due to yesterday's riots traveling from point A(where I stay) to point B ( park station) was dangerous and the news podcast told us that park station was closed because people were looting and it was not safe which resulted in me to miss the bus so I was wondering if I can get a refund or be rescheduled for a different date
Incident date: 11 July 2021
This complaint has been considered as not resolved.
Complaint #30721
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