Brand's performance
9.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
40%
Customer Retention Rate
33.3%
Category ranking
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Intercape - Leaving people behind

No resolution
Julian James Fayers
Julian Fayers filed the complaint
4 December 2022
This busses are ridiculous, they stop for smoke breaks, when people jump off, the driver wants to drive away, which lead to 2 people being left behind without a care in the world. I now understand the buss attacks, it's because of the terrible services and bus rides. Absolutely unruly and ridiculous!
This complaint has a private attachment.
Incident date: 4 December 2022
This complaint has been considered as not resolved.
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