Intercape - Cockraches on bus

Bus no 908. I have traveled from Cape Town and had the most horrible bus ride. The fact that I have to be on a bus for 12 hours is not the problem. The problem is the lack of sleep. I could not sleep because cockroaches were crawling on the windows and the back seats of the bus where I have been sitting. Surely we are not animals to sit in this condition and the mere fact is my ticket was so expensive I expected to sleep at least but in this condition I feel this is unacceptable and will take it to the necessary body that deals with hygienic conditions on a bus. I don't think it's fair I sit in a bus filled with cockroaches.

The bus broke down as well and the drivers does not communicate this to the passengers all we hear is knocking sounds and we have been standing for an hour in a town not sure when we will be moving.

This was one of the worst rides with intercape ever and I have been travelling with you every two weeks so I really and not happy with cockroaches running all over I have to dodge and you can't so fighting the entire night for these things to stsy away from me is not fair. I am traumatized and exhausted.