Intercape - Bad service

I'm on the bus that left Park Station to Mount Frere at 18h45 on the 21st, the toilet it's stinking I'm sitting next to the toilets door, I'm having a severe headache ???the bus only stopped once after 4hrs of driving, I needed water, then it's stop again after 3hrs when I climbed off to buy water to take pills, the driver was so rude and told me to go back on the bus as he will leave me, he's so rude don't even care.. I'm so disappointed in intercape since it's my first time on the bus