Intercape - Audioless intertainment

I huve used the intercape bus service twice in December 2022, an both times the movies were shown without any audio! Please remove the movies altogether or play the audio, or give the customer the opportunity to hear the audio via earphones or something... Its frustrating to see a movie without any sound. Currently I am in Bus 221, with the same issue I experienced a week and a half before.... In a different intercape bus. Please try to avoid making empty promises to customers. This bus was delayed by two hours today, and I commend the way the logistics personnel made alternative arrangements to ensure that some of the lost time could be recovered.
Thank you!