Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

26.7%

Customer Retention Rate

33.3%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 Markhams 31.5

...

Identity clothing7.3

0861 433 684
[email protected]

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Identity clothing - False hopes

Sophie Seerane filed the complaint

21 November 2022

My name is Sophie I got a SMS says my identity account has been approved I must go to any shop to activate I went to the shop only to find out I am decline do you I took a taxi to go to identity only to activate the card if you did send decline i won't bother to go identity.please fix your system you are wasting our time and money for nothing

Incident date: 21 November 2022

This complaint has been considered as not resolved.

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