Identity clothing
Identity clothing
Men's and Women's Clothing
Brand's performance
5.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
22.5%
Customer Retention Rate
25%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Identity clothing5.9
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Identity clothing - Bad customer service

No resolution
Samke Xaba
Samke Xaba filed the complaint
2 September 2023
The cashier at the till had a very bad attitude. Identity store at Dundee. Yooo they should learn to treat customers with respect and not take out their frustration on us. Very unprofessional
Incident date: 2 September 2023
This complaint has been considered as not resolved.
Complaint #352623
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