How can I contact Identity clothing?

You can contact the brand by phone (0861 433 684) or via the following email services@identity.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Identity clothing | Complaints Book

Name: Identity clothing
Rating: 7.3

Brand's performance

7.3

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

26.7%

Customer Retention Rate

33.3%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Markhams 21.5

3 PEP 15.9

...

Identity clothing7.3

0861 433 684
[email protected]

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Maite Mokgalaka

Featured

Identity clothing - Declined payment 20/04/2023

Good day I have made a payment of R349 at Identity store no 200 on Thursday the 20th through EFT. The amount was debited in my account yet the payment transaction was declined due to load shading. I reported the matter same day and they asked me to provide…

Featured opinions

None

After the way they handled my account I can confidently say I hate Identity clothing…

No resolution