House n Home
House n Home
Furniture and Decor - Small Retail
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Furniture and Decor - Small Retail
1 JayMart 10
2 House n Home 1.5
3 Exclusive Leather N/A
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House n House - Refund not paid

No resolution
1/10
Smangele Christina
Smangele Christina filed the complaint
25 October 2020
I bought a fan clock online for R299. It didn't work and i took it back. I was asked to send an email since they could not give me cash from the Shelly beach branch, which i did there and then. To date i have not recieved my refund or any acknowlegdement of my email?
Incident date: 25 October 2020
Smangele Christina
Smangele Christina rated the brand
22 September 2021

Nothing

This complaint has been considered as not resolved.
Complaint #3620
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