homechoice
homechoice
Brand's performance
16.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
40%
Customer Retention Rate
33.3%
Category ranking
Is this your company? Click here

homechoice - Paid-up letter

No resolution
4/10
Dinah Thandeka Nkosi
Dinah Nkosi filed the complaint
21 March 2024
I'm busy requesting the paid-up letter from homechoice they not helping me they just give me another phone number to call but when I'm calling that number no one is picking up it end up hang up without any help or picking up.
I've been trying to get hold of them since January until today I'm not getting any help from them
Incident date: 21 March 2024
Dinah Thandeka Nkosi
Dinah Nkosi rated the brand
17 May 2024

The brand is good but when u need help they just ignore and take their time to resolve the matter you have to follow them back now and then and you wait for a long time in the phone when u phone then eventually they take u up and downs

This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.