How can I contact Herotel?

You can contact the brand by phone (023 004 0040), via email sales@wes.herotel.com, or at the following address: 16 High Street, Paglande Worcester 6849 South Africa

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Herotel | Complaints Book

Name: Herotel
Rating: 10.0

Brand's performance

10.0

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

TV, Net and Phone Operators

1 Herotel 10

2 OnAir TV 10

3 Openserve N/A

023 004 0040
16 High Street, Paglande Worcester 6849 South Africa
[email protected]

Is this your company? Click here

Perdonize

Featured

Herotel - Wi-fi still suspended after proof of payment

I must how badly disappointed i am in Herotel Western Cape I speak to Aqueel about my WiFi connection and he said that he will reconnect my connection after I send my proof of payment. Yesterday I send my proof of payment and I spoke to a lady name Elizma…

Last activity

Herotel - Wi-fi still suspended after proof of payment

I must how badly disappointed i am in Herotel Western Cape I speak to Aqueel about…

No resolution

Vuyokazi Oliphant

3 August 2023

Herotel - Installation of wifi

I applied for WiFi and was installed but denied upon activation with no reason