Is the brand Gym Company trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
  • +27 11 938 3457
  • 2nd Floor, Maponya Mall, 2127 Chris Hani Road, Gauteng, Soweto, 1809
  • [email protected]
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Gym Company - Manager thandi mkhize gym company alberton unapologetic bad attitude

Awaiting reply
Palesa Matle
Palesa Matle filed the complaint
2 July 2025
The manager at Gym Company Brackenhurst does not have people skills. She gave such attitude when I was asking for my tag to be activated after 5 months. She refused to apologize for the poor service I received instead she flipped her hand at me. Gym Company will continue to get poor ratings as long as they give bad customer service, over crowded gyms, with staff like Thandi Mkhize they are tarnishing their brand. I have laid a complaint. the company did not get back to me. I guess poor customer service is the norm.
Incident date: 2 July 2025
Palesa Matle
Palesa Matle is awaiting for brand response
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