Greyhound
Greyhound
Passenger Road Transport
Brand's performance
10.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8%
Average Response Time
1.6%
Solution Rate
8%
Average Ratings
23.3%
Customer Retention Rate
16.7%
Category ranking
Passenger Road Transport
1 Intercape 13.3
2 Intercity Xpress 12
3 Greyhound 10.2
Transport
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Greyhound - Broke my tv

No resolution
Wimpie Boshoff
Wimpie Boshoff filed the complaint
8 October 2022
You guys broke my tv will i was travelling from Pretoria to george. After i had to pay a bribe to load my tv. You guys don't care for your passenger luggage
Incident date: 6 October 2022
This complaint has been considered as not resolved.
Complaint #190822
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