How to make a complaint on Complaints Book?

Name: GrandWest Casino and Entertainment World
Rating: 10.0

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

GrandWest Casino and Entertainment World

Brand's performance

10.0

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

Casinos and Bingos

1 GrandWest Casino and Entertainment World 10

2 Montecasino 10

3 Emperor's Palace Hotel, Casino and Convention resort 10

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Shayna

Featured

GrandWest Casino and Entertainment World - Denied big win

I had won big win on the slot machine 777 the machine had hit he tripple777 which was lit up in bright yellow and the machine started making a sound n lights were flickering on the machine that's when out o the blue a mechanic came n opened the machine…

No resolution

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