Gautrain
Gautrain
Train and Underground
Brand's performance
N/A
/100
No data
No data
Satisfaction Index over the past 12 months.
Category ranking
Train and Underground
1 Gautrain N/A
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Gautrain - Worst service managers unhelpfull

No resolution
Charl Nagel
Charl Nagel filed the complaint
16 August 2023
Gautrain card got damaged now I've got about twenty trips on there ,managers refuse to reload my new card with my old trips ,they told me it's my problem.Is this the type of service we could expect from gautrain
Incident date: 16 August 2023
This complaint has been considered as not resolved.
Complaint #336523
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