Brand's performance
15.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
12.5%
Customer Retention Rate
50%
Category ranking
Supermarkets - Large Retail
1 Shoprite 27.9
2 Makro 22.3
3 Spar 18.3
...
Game15.9
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Game - Non delivery

No resolution
1/10
Chardrack Toto Tshabalala
Chardrack Tshabalala filed the complaint
22 August 2023
On the 29th of July 2023, i bought a brand new samsung 70-inch tv from game westgate store. I paid cash for the tv, i was told it will be delivered in a two weeks. Now I'm phoning the store they say my order is canceled. Plsease help me to get my tv.
This complaint has a private attachment.
Incident date: 22 August 2023
Chardrack Toto Tshabalala
Chardrack Tshabalala rated the brand
25 October 2023

Not satisfied at all

This complaint has been considered as not resolved.
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