Brand's performance
14.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.5%
Solution Rate
12.5%
Average Ratings
12.5%
Customer Retention Rate
50%
Category ranking
Is this your company? Click here
Filter by:
Thozama
Thozama
1 December 2023
No resolution
Game - Collection of fualty smart tv

I logged a fault with Game for a Hisense smart TV (Hisense 127 cm(50') SMART TV UHD TV 50A6H) that I purchased in November 2022 on the 7 October 2023 with Game-…

No resolution
Renier Joubert
Renier Joubert
6 November 2023
No resolution
1/10
Game - Dead on arival

Defy Tumble Dryer Unit was bought online from Game, received it on Tuesday Due to area wide power outage could only plug in and test on the Wednesdays. Start/Pause…

No resolution
1/10
Andre Castelyn
Andre Castelyn
13 October 2023
No resolution
Game - Game incompetent

Good Morning I just want to warn everybody not to buy anything from game online. I bought a urgent appliance from them after checking that a store 9km have it in…

No resolution
Andre Castelyn
Andre Castelyn
12 October 2023
Resolved
2/10
Game - Incompetent

Good Morning I just want to warn everybody not to buy anything from game online. I bought a urgent appliance from them after checking that a store 9km have it in…

Resolved
2/10
Pam
Pam
28 September 2023
No resolution
1/10
Game - Game Protect Insurance don't want to approve my claim.

I had an armed robbery on the 15/09/2023 survived but got robbed my valuables which my 2 cellphones were taken during the incident, opened an armed robbery case…

No resolution
1/10
Mavis
Mavis
27 September 2023
No resolution
Game - Order not received

I have placed an order for three item on Saturday the 16 of September and I have also paid instantly on the same day. My order is supposed to be delivered within…

No resolution
Chardrack Toto Tshabalala
Chardrack Tshabalala
22 August 2023
No resolution
1/10
Game - Non delivery

On the 29th of July 2023, i bought a brand new samsung 70-inch tv from game westgate store. I paid cash for the tv, i was told it will be delivered in a two weeks.…

No resolution
1/10
Abdah
Abdah
23 May 2023
No resolution
Game - Game is the worst ever

I bought a laptop from game canal walk, the product was faulty within a month hardly used, product was returned for an assessment for credit, I informed the manager…

No resolution
Monzelle
Monzelle
14 December 2022
No resolution
Game - Online order

25 November 2022 I placed an online order with Game, order was confirmed and payment made, estimated date of delivery 2 December 2022. Today, 14 December 2022,…

No resolution