Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 21.5
3 PEP 15.9
...
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Foschini - Consume

No resolution
Nothando Ndlovu
Nothando Ndlovu filed the complaint
27 September 2023
On the 17 of July i bought iphone8 from Foschini at Chatsworth.when i get home i fully charged it.the time i was using it i discovered that the battery does not last longer nott even 2hr.i went in store i told them and they checked the phone and they saw it really having a problem.ask them to exchange the phone, they refused.on the 23 july it does not charging at all.24 July iwent back to them.They said they wouldn't gave another phone, they would send it to repairs.

Up until today i didn't get My phone back

From July until these month i paid for that phone.
Incident date: 17 July 2023
This complaint has been considered as not resolved.
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