Brand's performance
11.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.5%
Solution Rate
12.5%
Average Ratings
12%
Customer Retention Rate
20%
Category ranking
  • +27 12 252 3685
  • Shop No 26, Safari Centre, Van Velden St, Brits,
    0250, South Africa
  • [email protected]
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Fishaways - Unsatisfied meal

No resolution
Michaela
Michaela filed the complaint
4 August 2022
Good day,

I ordered a spicy hake hot pot today 04/08/2022 and it wasn't the usual hake portions I order. This is one of my favorite meals, I even recommend to friends, so I was hungry and decided to continue eating until I got to the rice after two bites I couldn't continue. There was no sauce.. The rice was drowned in butter to the point that its all you can taste.. My lunch break was almost up so I didn't have time to go back and complain. I am very disappointed, I wasted my money, and could not finish the meal.
This complaint has a private attachment.
Incident date: 4 August 2022
This complaint has been considered as not resolved.
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