Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

2.9%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

33.3%

Category ranking

Restaurants - Fast Food

1 Nando's 11.5

2 McDonalds 10

3 Pizza Hut 10

...

Fishaways5.3

+27 12 252 3685
Shop No 26, Safari Centre, Van Velden St, Brits,
0250, South Africa
[email protected]

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Fishaways - Online orders

Daleen Niekerk filed the complaint

23 May 2022

FISHAWAYS (Three Rivers, Vereeniging). Online orders are not attended to and staff only starts to prepare when you arrive. Previously I was even told to wait in the line before I could say it is an online order.

I complained several times, one Sunday not one of the staff members was in the shop and we were told by next door Steers that they will be back soon. We left.

In general this Branch is not well organized.

Incident date: 22 May 2022

This complaint has been considered as not resolved.

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