Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 10
2 McDonalds 10
3 Pizza Hut 10
...
Fishaways1.5
  • +27 12 252 3685
  • Shop No 26, Safari Centre, Van Velden St, Brits,
    0250, South Africa
  • [email protected]
Is this your company? Click here

Fishaways - Incompetence

No resolution
1/10
Clarah
Clarah filed the complaint
27 October 2021
I called to place an order to collect from Setsing , I spoke to 3 different consultants who said to me the what I am ordering ( Spicy Hake Pot ) is not even on their menu, they only have plain hake pot.
This is not only incompetence but a total waste of my time as I had to literally go to the store to place my order and wait for it, instead of only collecting.
Incident date: 27 October 2021
Clarah
Clarah rated the brand
29 December 2021

Doesn't take customers seriously, no accountability towards unprofessional staff.

This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.