Brand's performance
12.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
12%
Customer Retention Rate
20%
Category ranking
  • +27 12 252 3685
  • Shop No 26, Safari Centre, Van Velden St, Brits,
    0250, South Africa
  • [email protected]
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Fishaways - Burnt food

No resolution
1/10
Zama
Zama filed the complaint
18 April 2023
I ordered food from Fishaways online via uber eats, when I opened my order at home, the food was burnt. I ordered spicy seafood rice and it was burnt and not tasty. I spent a about R200 and I did not get my money’s worth. They have just lost a customer and will make sure my friends and family know about this terrible product.
This complaint has a private attachment.
Incident date: 18 April 2023
Zama
2 May 2023
Still waiting for response from Fishaways regarding complaint I sent on the 18th April 2023.
There has been no response or reply to date.
Zama
Zama rated the brand
11 July 2023

* FORBIDDEN *!!

This complaint has been considered as not resolved.
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