Fairmont Hotels & Resorts | Complaints Book

Q: How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Brand's performance

N/A

/100

No data

Satisfaction Index over the past 12 months.

Category ranking

Hotels

1 Southern Sun 27.5

2 Sun CIty 10

3 Bonne Esperance N/A

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Fairmont Hotels & ResortsN/A

(0) 32 538 5000
[email protected]

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Share your experience about Fairmont Hotels & Resorts

Complaining on Complaints Book its easy and free. Your complaint will reach Fairmont Hotels & Resorts and will be visible on the platform, helping other consumers get more information before making a purchase decision. Make yourself heard on Complaints Book!

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Frequently Asked Questions

How can I contact Fairmont Hotels & Resorts?

You can contact the brand by phone ((0) 32 538 5000) or via the following email [email protected]

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.

Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.

Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.

When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.