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FAIR PRICE - Delivery of broken tv

No resolution
Fezeka Faniso
Fezeka Faniso filed the complaint
18 August 2023
I bought at TV at fair price pretoria vermeulen.ref:34 792.when they deliver it we open it with their driver only to find out that is broken and then they took it back i required for new one their sales consultant says they cant give me a new one they need to charge their driver first and make further reports and investigation.of which i feel like they violating my rights they making their issues with the driver mine.i can not be waiting for their matter to be resolved where else i need a tv.they rather give me mu 8500 and buy it else where.
This complaint has a private attachment.
Incident date: 16 August 2023
This complaint has been considered as not resolved.
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